AIOps automates insights for rapid alerting, incident detection, correlation, and resolution.

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Instantly detect anomalies.

Easily reduce mean time to detect (MTTD) with automatic issue detection. 

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Correlate incidents in seconds.

Combine related incidents as one issue for faster mean time to identify (MTTI).

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Quickly identify root causes.

Cut your mean time to resolve (MTTR) by seeing root cause and related services.

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Alert, resolve, respond.

Collaborate with teams in real time with contextual notifications.

Automatically surface anomalies.

  • Get notified immediately when app performance differs from baseline.   
  • Customize anomaly alerts for any NRQL condition and threshold. 
  • Automate team notifications for anomalies and trigger remediation tactics.
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Easily correlate incidents.

  • Combine similar incidents into a single issue for simpler troubleshooting.   
  • Customize automatic incident correlation with our decisions engine. 
  • Easily identify affected services across the full stack and take action.

Put alerts in context.

  • Configure alert policies with specific notifications with New Relic workflows. 
  • Collaborate in real time with email, SMS, Slack, and more.
  • Auto-update tickets in tools like ServiceNow and Jira during incident response.
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Make root cause analysis simple.

  • Automatically see why issues happen, and which systems are impacted.  
  • Stop guessing and connect incidents to deployments, errors, logs, and more.
  • Build post-incident reports with detailed root cause and response history.

Gett reduces MTTR by 50%

New Relic is now my No. 1 tool for incident management, both in how it helps manage every service, and creates the notification channels to be directed to the actual engineer who owns the service. Fine-tuning alerts minimizes mean time to detect from five to under two minutes, due to those specific alerts from New Relic.

30+ capabilities. One platform.
One price.

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